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M&E Services - Performance Scorecard
Sl. No. Scoring Parameters Rating ( 0-5 ) Score Comments
Briefing / Debriefing & Grooming
1 Briefing to start at the scheduled time every day, before the start of the shift.
2 Staff are dispersed with in 15 minutes from the start of
the briefing and present in the deployed location in the next 10minutes
3 All the staff uniforms are clean and free from bad body odor
4 All boys are shaved neatly and hair trimmed short
5 Debriefing starts at the scheduled end of the shift.
6 Debriefing ends with in 15 minutes from the start
time and the staff leaves the site with in 15 min from the dispersing time.
7 During the debriefing of morning shift, second shift deployed
manpower are present in their deployed locations and proper handing over and taking over during each shift
8 No staff stays back after the shift with out approval from BE
Briefing / Debriefing & Grooming
9 All the staff deployment is done according to the FE's instruction's/Agreed
10 All the staff are present in their deployed location through out
the shift/Leaving their specified break timings
Day to day Operations and work methods
11 Managing HT system and DG's
12 Managing LT electrical system , HVAC system, FAS System
13 All the Tools Tackles, Instruments must be cleaned & kept at proper place..
14 Management of critical Area like DG, Chillers etc
15 All the door & door closures & floor springs are checked for its proper functioning.
16 All rest rooms water tap,Urinal sensors ,cystrens ,Hellfaucet
Gun & Tissue paper Holder are checked regularly for its functioning.
17 PPE is used at all times.
18 All parameters are recorded in the respective log books.Any abnormality is Escalated to FE.
19 Weekly PM schedule as planned must be followed, recorded & filed in the respective files.
20 All the light fixtures in all levels must be checked & any abnormality must be rectified & recorded.
21 Monitering of 52 week PM schedule.
22 The turn around time for any complaint related issue to be not more than 10 mins.
23 M&E Material should not be found loosely left out , to be well placed in assigned location.
24 Any damages during operations, to be intimated to FE with in 5 minutes of the
incident occurred/observed, and the same is recorded & documented.
25 All the areas to be checked with respect to the frequency mentioned in the respective check list.
Documentation
26 All check lists, log books and registers to be maintained as per the schedule-Shift wise
deployment sheets, attendance register, briefing check list, Daily walk around check list,
Daily Snag list, Shift wise log registers, Machinery log & status registers,
Floor wise check list, Rest room check list,Grooming check list, Incident report register,
daily consumption registers, DC's Files, Monthly consumption reports, consumables Inventory registers,
Material Inventory register, Staff database, Weekly PM schedule status reports, Hire right status,
New hires training certificates and any new ones as and when initiated, in the specified format.
27 All files maintained to be named and stored, any documents to be shredded only with BE's approval, documented.
Machinery
28 All the machineries to be in working condition- Down time not to be more than 24hrs.
29 To provide 24 hour 365 days per year mechanical and engineering services to
ensure there is no detrimental effect to the critical equipments which arecore business
to Sohini Tech park.In addition to provide a comfortable and enjoyable work environment.
30 The turn around time for any complaint related to critical equipment machinery should be accorded highest priority.
31 Critical equipment services continuity should not be interrupted at any point of time.
32 Inventory should be readily accessible for all the Critical equipment services
33 No unplanned / Un authorized down time for critical equipment.
34 List of critical spares to be held in stock according to Mfgrs recommendations must held in stock..
35 All the critical equipment should be tested for itds proper functioning & record
its performance as per OEM recommendations. Making available of these records.
Management Responsiveness
36 Any query or escalations to be responded with in 8hrs.
Invoices
37 All invoices are submitted by 2nd of every month, with corrected details and required supporting documents
38 Invoice Accuracy
Honesty, Integrity and Material Damages
39 For any morality related issue, investigation report to be submitted with in 48hrs of the incident
40 Number of damages
Training & Innovation
41 Regular training to each staff will be scheduled, followed and the training attendance documents submitted to FE.
42 Half yearly training schedule to be provided for all the staff at least one month in advance to the period.
43 At least 1 Cost Saving initiatives are suggested per month
44 Proper handover by Supervisor, Technicians and Engineers to be Done accordingly.
Total Score
Note:
1.Any incident of theft, where the staff is proven guilty, the material involved or the cost of the material will be charged to the vendor company.
2.Cost of any damages caused by the vendor staff, which are proven to be caused by negligence and supported by Video footage / staff confession / or in the presence of CBRE team will be charged to the vendor
Signatories:
PM, BM, Procurement manager Vendor Representative
Rating Legend
5 Excellent
4 Very Good
3 Good
2 Average
1 Poor
0 Unacceptable

AmazeSla Details

M&E Services - Performance Scorecard
Sl. No. Scoring Parameters Rating ( 0-5 ) Score Comments
Briefing / Debriefing & Grooming
1 Briefing to start at the scheduled time every day, before the start of the shift. Floor Cleaning Floor Cleaning Floor Cleaning
2 Staff are dispersed with in 15 minutes from the start of
the briefing and present in the deployed location in the next 10minutes
Floor Cleaning Floor Cleaning
3 All the staff uniforms are clean and free from bad body odor Floor Cleaning Floor Cleaning
4 All boys are shaved neatly and hair trimmed short Floor Cleaning Floor Cleaning
5 Debriefing starts at the scheduled end of the shift. Floor Cleaning Floor Cleaning
6 Debriefing ends with in 15 minutes from the start
time and the staff leaves the site with in 15 min from the dispersing time.
Floor Cleaning Floor Cleaning
7 During the debriefing of morning shift, second shift deployed
manpower are present in their deployed locations and proper handing over and taking over during each shift.
Floor Cleaning Floor Cleaning
8 No staff stays back after the shift with out approval from BE Floor Cleaning Floor Cleaning
Briefing / Debriefing & Grooming
9 All the staff deployment is done according to the FE's instruction's/Agreed Floor Cleaning Floor Cleaning Floor Cleaning
10 All the staff are present in their deployed location through out
the shift/Leaving their specified break timings
Floor Cleaning Floor Cleaning
Day to day Operations and work methods
11 Managing HT system and DG's Floor Cleaning Floor Cleaning Floor Cleaning
12 Managing LT electrical system , HVAC system, FAS System Floor Cleaning Floor Cleaning
13 All the Tools Tackles, Instruments must be cleaned & kept at proper place.. Floor Cleaning Floor Cleaning
14 Management of critical Area like DG, Chillers etc Floor Cleaning Floor Cleaning
15 All the door & door closures & floor springs are checked for its proper functioning. Floor Cleaning Floor Cleaning
16 All rest rooms water tap,Urinal sensors ,cystrens ,Hellfaucet
Gun & Tissue paper Holder are checked regularly for its functioning.
Floor Cleaning Floor Cleaning
17 PPE is used at all times. Floor Cleaning Floor Cleaning
18 All parameters are recorded in the respective log books.Any abnormality is Escalated to FE. Floor Cleaning Floor Cleaning
19 Weekly PM schedule as planned must be followed, recorded & filed in the respective files. Floor Cleaning Floor Cleaning
20 All the light fixtures in all levels must be checked & any abnormality must be rectified & recorded. Floor Cleaning Floor Cleaning
21 Monitering of 52 week PM schedule. Floor Cleaning Floor Cleaning
22 The turn around time for any complaint related issue to be not more than 10 mins. Floor Cleaning Floor Cleaning
23 M&E Material should not be found loosely left out , to be well placed in assigned location. Floor Cleaning Floor Cleaning
24 Any damages during operations, to be intimated to FE with in 5 minutes of the
incident occurred/observed, and the same is recorded & documented.
Floor Cleaning Floor Cleaning
25 All the areas to be checked with respect to the frequency mentioned in the respective check list. Floor Cleaning Floor Cleaning
Documentation
26 All check lists, log books and registers to be maintained as per the schedule-Shift wise
deployment sheets, attendance register, briefing check list, Daily walk around check list,
Daily Snag list, Shift wise log registers, Machinery log & status registers,
Floor wise check list, Rest room check list,Grooming check list, Incident report register,
daily consumption registers, DC's Files, Monthly consumption reports, consumables Inventory registers,
Material Inventory register, Staff database, Weekly PM schedule status reports, Hire right status,
New hires training certificates and any new ones as and when initiated, in the specified format.
Floor Cleaning Floor Cleaning Floor Cleaning
27 All files maintained to be named and stored, any documents to be shredded only with BE's approval, documented. Floor Cleaning Floor Cleaning
Machinery
28 All the machineries to be in working condition- Down time not to be more than 24hrs. Floor Cleaning Floor Cleaning Floor Cleaning
29 To provide 24 hour 365 days per year mechanical and engineering services to
ensure there is no detrimental effect to the critical equipments which arecore business
to Sohini Tech park.In addition to provide a comfortable and enjoyable work environment.
Floor Cleaning Floor Cleaning
30 The turn around time for any complaint related to critical equipment machinery should be accorded highest priority. Floor Cleaning Floor Cleaning
31 Critical equipment services continuity should not be interrupted at any point of time. Floor Cleaning Floor Cleaning
32 Inventory should be readily accessible for all the Critical equipment services Floor Cleaning Floor Cleaning
33 No unplanned / Un authorized down time for critical equipment. Floor Cleaning Floor Cleaning
34 List of critical spares to be held in stock according to Mfgrs recommendations must held in stock.. Floor Cleaning Floor Cleaning
35 All the critical equipment should be tested for itds proper functioning & record
its performance as per OEM recommendations. Making available of these records.
Floor Cleaning Floor Cleaning
Management Responsiveness
36 Any query or escalations to be responded with in 8hrs. Floor Cleaning Floor Cleaning Floor Cleaning
Invoices
37 All invoices are submitted by 2nd of every month, with corrected details and required supporting documents Floor Cleaning Floor Cleaning Floor Cleaning
38 Invoice Accuracy Floor Cleaning Floor Cleaning
Honesty, Integrity and Material Damages
39 For any morality related issue, investigation report to be submitted with in 48hrs of the incident Floor Cleaning Floor Cleaning Floor Cleaning
40 Number of damages Floor Cleaning Floor Cleaning
Training & Innovation
41 Regular training to each staff will be scheduled, followed and the training attendance documents submitted to FE. Floor Cleaning Floor Cleaning Floor Cleaning
42 Half yearly training schedule to be provided for all the staff at least one month in advance to the period. Floor Cleaning Floor Cleaning
43 At least 1 Cost Saving initiatives are suggested per month Floor Cleaning Floor Cleaning
44 Proper handover by Supervisor, Technicians and Engineers to be Done accordingly. Floor Cleaning Floor Cleaning Floor Cleaning
Total Score Floor Cleaning
Note:
1.Any incident of theft, where the staff is proven guilty, the material involved or the cost of the material will be charged to the vendor company.
2.Cost of any damages caused by the vendor staff, which are proven to be caused by negligence and supported by Video footage / staff confession / or in the presence of CBRE team will be charged to the vendor
Signatories:
Floor Cleaning Floor Cleaning
PM, BM, Procurement manager Vendor Representative
Rating Legend
5 Excellent
4 Very Good
3 Good
2 Average
1 Poor
0 Unacceptable

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Edit Amaze Sla

M&E Services - Performance Scorecard
Sl. No. Scoring Parameters Rating ( 0-5 ) Score Comments
Briefing / Debriefing & Grooming
1 Briefing to start at the scheduled time every day, before the start of the shift.
2 Staff are dispersed with in 15 minutes from the start of
the briefing and present in the deployed location in the next 10minutes
3 All the staff uniforms are clean and free from bad body odor
4 All boys are shaved neatly and hair trimmed short
5 Debriefing starts at the scheduled end of the shift.
6 Debriefing ends with in 15 minutes from the start
time and the staff leaves the site with in 15 min from the dispersing time.
7 During the debriefing of morning shift, second shift deployed
manpower are present in their deployed locations and proper handing over and taking over during each shift
8 No staff stays back after the shift with out approval from BE
Briefing / Debriefing & Grooming
9 All the staff deployment is done according to the FE's instruction's/Agreed
10 All the staff are present in their deployed location through out
the shift/Leaving their specified break timings
Day to day Operations and work methods
11 Managing HT system and DG's
12 Managing LT electrical system , HVAC system, FAS System
13 All the Tools Tackles, Instruments must be cleaned & kept at proper place..
14 Management of critical Area like DG, Chillers etc
15 All the door & door closures & floor springs are checked for its proper functioning.
16 All rest rooms water tap,Urinal sensors ,cystrens ,Hellfaucet
Gun & Tissue paper Holder are checked regularly for its functioning.
17 PPE is used at all times.
18 All parameters are recorded in the respective log books.Any abnormality is Escalated to FE.
19 Weekly PM schedule as planned must be followed, recorded & filed in the respective files.
20 All the light fixtures in all levels must be checked & any abnormality must be rectified & recorded.
21 Monitering of 52 week PM schedule.
22 The turn around time for any complaint related issue to be not more than 10 mins.
23 M&E Material should not be found loosely left out , to be well placed in assigned location.
24 Any damages during operations, to be intimated to FE with in 5 minutes of the
incident occurred/observed, and the same is recorded & documented.
25 All the areas to be checked with respect to the frequency mentioned in the respective check list.
Documentation
26 All check lists, log books and registers to be maintained as per the schedule-Shift wise
deployment sheets, attendance register, briefing check list, Daily walk around check list,
Daily Snag list, Shift wise log registers, Machinery log & status registers,
Floor wise check list, Rest room check list,Grooming check list, Incident report register,
daily consumption registers, DC's Files, Monthly consumption reports, consumables Inventory registers,
Material Inventory register, Staff database, Weekly PM schedule status reports, Hire right status,
New hires training certificates and any new ones as and when initiated, in the specified format.
27 All files maintained to be named and stored, any documents to be shredded only with BE's approval, documented.
Machinery
28 All the machineries to be in working condition- Down time not to be more than 24hrs.
29 To provide 24 hour 365 days per year mechanical and engineering services to
ensure there is no detrimental effect to the critical equipments which arecore business
to Sohini Tech park.In addition to provide a comfortable and enjoyable work environment.
30 The turn around time for any complaint related to critical equipment machinery should be accorded highest priority.
31 Critical equipment services continuity should not be interrupted at any point of time.
32 Inventory should be readily accessible for all the Critical equipment services
33 No unplanned / Un authorized down time for critical equipment.
34 List of critical spares to be held in stock according to Mfgrs recommendations must held in stock..
35 All the critical equipment should be tested for itds proper functioning & record
its performance as per OEM recommendations. Making available of these records.
Management Responsiveness
36 Any query or escalations to be responded with in 8hrs.
Invoices
37 All invoices are submitted by 2nd of every month, with corrected details and required supporting documents
38 Invoice Accuracy
Honesty, Integrity and Material Damages
39 For any morality related issue, investigation report to be submitted with in 48hrs of the incident
40 Number of damages
Training & Innovation
41 Regular training to each staff will be scheduled, followed and the training attendance documents submitted to FE.
42 Half yearly training schedule to be provided for all the staff at least one month in advance to the period.
43 At least 1 Cost Saving initiatives are suggested per month
44 Proper handover by Supervisor, Technicians and Engineers to be Done accordingly.
Total Score
Note:
1.Any incident of theft, where the staff is proven guilty, the material involved or the cost of the material will be charged to the vendor company.
2.Cost of any damages caused by the vendor staff, which are proven to be caused by negligence and supported by Video footage / staff confession / or in the presence of CBRE team will be charged to the vendor
Signatories:
PM, BM, Procurement manager Vendor Representative
Rating Legend
5 Excellent
4 Very Good
3 Good
2 Average
1 Poor
0 Unacceptable